Privacy Policy



The Benefits 365 Advisory Council is an invitation only online community operated and managed by KL Communications, Inc. on behalf of Aflac. KL Communications is committed to protecting your privacy. The Benefits 365 Advisory Council Privacy Policy outlined below applies to the www.benefits365advisorycouncil.com website, message board, surveys and all other community activities.

Company Background and Philosophy

KL Communications, Inc. is a US based market research firm specializing in online research techniques. As such, we build and maintain custom online communities. Privacy and confidentiality of your personal information is our priority.

The Benefits 365 Advisory Council activities are conducted for market research purposes only. All of our research activities report information in aggregate form (i.e., information about groups, not individuals). Individual information is never reviewed or published, as it is irrelevant to the research conducted by our clients. All individual information provided is held strictly confidential.

Information Collected During the Registration Process

When you join The Benefits 365 Advisory Council, we ask you to complete a brief registration survey that gathers some personal information. The reason we ask for your name and e-mail address is to send you relevant community information, such as The Benefits 365 Advisory Council updates and invitations to research activities. The additional personal information we gather during the survey (travel habits, age, gender, etc.) is to assist us in providing you with opportunities that are relevant to you and to help us better understand The Benefits 365 Advisory Council as a whole.

Information Collected During Follow-up Activities

As part of the community process, we will conduct a variety of research activities, including forum discussions, online surveys and focus groups. We often ask members for specific demographic information (e.g., income level), and other information related to interests, travel habits, etc. We collect this information so that we can present members with research activities that correspond with their interests, and aggregate the responses received by various broad categories to report the aggregated results to our clients. We also summarize information about the community to develop statistics ensuring that the panel is representative of the overall population. Finally, we use this information to pre-qualify panel members for future market research studies that target certain demographics (male vs. female, age, etc.).

Information Provided by Third Party Services

Some third-party services that we use may provide us with other usage-related data, such as the device and browser you use, and other engagement data. For example, our email service provider allows us to see whether you’ve opened our emails or clicked on any links in those emails. This information helps us to better tailor our content and services to your needs.

We may also use third party cookies for advertising, analytics, and other business purposes. A cookie is a small data file that we transfer to your hard drive through your browser.

Cookies help us improve our services and enhance your experience with them. We do not use this information in a personally identifiable way or match it to any individual user. Cookie data is used in aggregate form with the sole purpose of improving our communications and Services.

You can set your browser to prompt you if cookies are used. You can also set your browser to restrict or not accept cookies.

Usage of Cookies

Our site uses cookies on the homepage and survey forms for technical purposes only. We do not store or retain your cookie information in any way. For example, a cookie could be used to help the site recall your specific information and/or preferences on subsequent visits. Then, when you access the site in the future, the information previously provided can be retrieved, so you can easily use The Benefits 365 Advisory Council features you customized on your previous visit. You always have the option to disable cookies while registering or completing a survey without affecting your participation.

Information that you provide when you contact The Benefits 365 Advisory Council

When you use our Services you may contact us for support or some other reason. Our support system and email provider collect usage-related information, such as the device and browser you use as well as other engagement data. We use this information solely for the purpose of communicating with you to address your questions or needs.

We may also store these communications so that we can provide you with better service in the future and so that we can continue to improve the Application.
Safety and Security

Information we collect through our App is encrypted and transmitted securely via https, which you can verify by looking for the lock icon in your browser’s address bar.
We employ industry-standard technology and processes to protect the information our members release to us. Our App and its data are hosted in some of the most well-known and respected data centers in the world, with infrastructure that is physically secured and protected. Our servers are secured with firewalls, and access is restricted solely to The Benefits 365 Advisory Council employees and contractors who are responsible for developing and maintaining the App. Additionally, only select, authorized employees have access to process the data collected and maintain the database that stores member contact information. All questions are screened by KL Communications staff prior to being deployed to ensure they are proper and appropriate for their intended audiences.

If you post information in a public place, such as in our community forums, this information may be shared or reproduced by others.

Other Considerations

This privacy policy only applies to information collected by KL Communications, Inc. KL Communications has no control over how other platforms collect or use the information that you provide to them. KL Communications does not have any control over data that you send via email through our Services. Be aware that email is not a secure data transmission method and should not be used as such.

This community site links to other websites that we do not control or operate. Those links do not imply an endorsement or representation of our affiliation with that site. Other websites may place their own cookies or files on your computer, collect personally identifiable information from you or use your data differently than we do.

This policy does not apply to third party sites. Refer to the privacy policies of the other websites you visit for more information.

Control & Ownership

You own and control the information that you provide as part of the Services, including, but not limited to, your contact information, personal biography, and other related details. You can modify this information in your account at any time. You may also delete any optionally provided information from your account, or delete your entire account at any time.

KL Communications, Inc. retains Personal Information for as long as there is an ongoing legitimate business or legal need to do so. You may request that it be deleted it by contacting the community host at [email protected]. If there is no legitimate business or legal need to maintain your Personal Information, it will be deleted upon your request. Information that is retained in archives will be deleted at the next scheduled deletion date.

Member Services & Incentives

The Benefits 365 Advisory Council website, www.benefits365advisorycouncil.com, provides you with an "Update Profile " area of our website, where you may correct or update your membership information, or "opt-out" (i.e., remove) from the panel. Instructions on how to unsubscribe are also available at the bottom of each email invitation sent to panel members.

Affiliation with Online Privacy Organizations

IMRO

KL Communications, Inc. adheres to the Interactive Marketing Research Organization (IMRO) Code of Ethics. Over and above normal standards of research, our professional activities shall be conducted with particular respect for the individual's right to privacy, both in terms of confidentiality of information collected during the marketing research process and the right to be free from unsolicited and unwanted contact (e.g., Spam). To learn more about IMRO, please visit www.imro.org.

COPPA

We are committed to protecting your child's privacy online and our practices are in full compliance with the Children's Online Privacy Protection Act (COPPA), as regulated by the FTC. This means that KL Communications, Inc. does not conduct research with minors under the age of 13 without a statement of permission from the parents or guardians. To learn more about COPPA, please visit http://www.ftc.gov/ogc/coppa1.htm.

Opting-out (Leaving the Panel)

If at any point you decide that you no longer wish to be a member of The Benefits 365 Advisory Council, you may send an email request with the word "unsubscribe" to [email protected]. Community members can also opt out by filling out a request on the Update Profile section of the website (see above). We will retain your information in our "unsubscribe" database to ensure that we do not contact you in the future.

Contact Information

KL Communications, Inc. welcomes any feedback you have regarding this Statement of Privacy. Please feel free to contact KL Communications, Inc. by telephone, e-mail, or postal mail.

The Benefits 365 Advisory Council
c/o KL COMMUNICATIONS, INC.
130 Maple Ave, Suite 9A
Red Bank, NJ 07701-1608
1-732-224-9991
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